Support Center

How do I create an Atmosphere account?

Download the Atmosphere app from the App Store, open it, and follow the on-screen registration process. You will need to provide your name, email address, and create a secure password. Once registered, you can set up your profile and start using the app immediately.

How do I reset my password?

If you've forgotten your password, tap "Forgot Password" on the login screen. Enter the email address associated with your account, and we will send you a password reset link. Follow the instructions in the email to create a new password. If you do not receive the email within a few minutes, please check your spam or junk folder.

How do I update my profile information?

To update your profile, open the Atmosphere app and navigate to your profile settings. From there, you can edit your name, profile picture, bio, and other personal information. Changes are saved automatically and will be visible to other users on the platform.

How do I report a user or inappropriate content?

If you encounter content or behavior that violates our community guidelines, you can report it directly within the app. Tap the three-dot menu on the content or user profile in question and select "Report." You will be prompted to select a reason for the report and provide any additional details. All reports are reviewed by our moderation team within 24 hours, and the identity of the reporting user is kept confidential.

How do I block another user?

To block a user, navigate to their profile and tap the three-dot menu icon. Select "Block" from the available options. Once blocked, the user will no longer be able to view your profile, see your content, send you messages, or interact with you in any way within the app. You can unblock a user at any time through your account settings.

How do I delete my account?

You can delete your Atmosphere account at any time directly within the app. Go to your account settings and select "Delete Account." You will be asked to confirm your decision. Once confirmed, your account and all associated data—including your profile information, posts, messages, and interactions—will be permanently deleted. Please note that account deletion is irreversible and cannot be undone.

Does Atmosphere use my location data?

Atmosphere uses location data to provide location-based features, such as showing nearby content and connecting you with users in your area. Location access is optional and can be managed through your device's settings at any time. We do not sell or share your location data with third parties. For more information, please review our Privacy Policy.

Does Atmosphere track me across other apps?

No. Atmosphere does not use advertising tracking, and we do not track your activity across other apps or websites. We are committed to protecting your privacy and only collect data that is necessary to provide and improve the Atmosphere experience.

Is my data safe with Atmosphere?

Yes. We use industry-standard security measures, including secure authentication protocols and encrypted data storage, to protect your personal information. We do not sell your data to third parties. For a detailed overview of our data practices, please refer to our Privacy Policy.